Support
Membership Requests & FAQ
Have questions about your membership? Need to make a change? You’re in the right place! Please take a moment to read through our FAQ for quick answers to common questions. If you still need assistance or want to request a membership update, use the form below.
Important:
- This form is for submitting requests regarding your membership.
- Requests do not automatically process changes or cancellations.
- Processing may take up to 3 business days.
- For urgent questions, email us at support@aquashineexpress.com or call at 877-237-5978.
Membership FAQ: Everything You Need to Know!
How do I sign up for an Unlimited Membership?
Sign up for any of our membership packages at any of our locations, and one of our team members will be happy to assist you.
When will I be billed for my membership?
You’ll be billed on the monthly anniversary of the day you sign up. Keep your membership running like a finely-tuned engine.
What if I get a new license plate or a new car?
No problem! You can update your license plate information by filling out the form on this page, managing your membership online under “Manage Membership” (available at select locations), or by asking one of our team members to assist you at any location.
How do I cancel my plan?
Canceling your plan is easy! You can use the form on this page, manage your membership online under “Manage Membership” (available at select locations), or visit any of our locations and ask one of our team members to assist you.
What happens when I cancel my Unlimited Plan?
Once you cancel, your membership will remain active until the end of your billing cycle, and no refunds will be issued. But don’t worry—you can always reactivate your membership whenever you’re ready to hit the road again!
How often can I wash my car using the Unlimited Membership?
Wash away the day, every day! With your Unlimited Membership, you can treat your car to a daily shine, keeping it looking its absolute best and ready to hit the road in style.